Help & Support Center

Get the help you need - we're available 24/7 for critical issues

Quick Actions
Before Contacting Us
  • • Check Solana network status
  • • Verify wallet connection and balance
  • • Clear browser cache and refresh
  • • Check for email notifications
  • • Look for browser console errors (F12)
Submit a Support Request

Describe your issue and we'll get back to you within 24 hours

Emergency Support

Email: admin@paytotoken.xyz

Response: Within 1 hour for critical issues

Critical issues: Funds stuck, security breaches, payment processing failures

General Support

Email: admin@paytotoken.xyz

Response: Within 24 hours

Languages: English, French

What happens after you submit your request?

1

Email confirmation with ticket number

2

Team review within 24 hours

3

Detailed response or follow-up questions

4

Resolution and case closure